We ship orders within Canada and the United States. Customers wishing to have merchandise shipped to Canadian Territories please contact our online team for details.
Orders will be processed within 24-48 hours of initial payment. Orders are processed by Sarah Alexa Clothing during opening hours from Monday to Friday excluding legal holidays. In the case that an order is placed on a Saturday/Sunday, after opening hours or on a legal holiday, the shipment will be dispatched on the next business day.
Standard shipping is free on all order. The customer has the option for express delivery for a small fee of $19.99. These fees are calculated at check out and are non-refundable. Please note that certain restrictions apply.
Once merchandise has been shipped, you will receive confirmation by email with all information, including applicable tracking numbers. We are unable to cancel an order once the item(s) have been shipped.
Pick Up In-Store
Orders can be placed online and requested to be shipped to Sarah Alexa Clothing for pick up. Not all items may immediately be available at your selected pick up store as some may require transit from another location.
It may take up to 72 hours to ensure your complete order is available for pick up. We will notify you by email when your full order is available for pick up at the store. At any time, you can visit Order Status to view your order details and item(s) status.
For additional information on the Pick Up In-Store option please contact us at Sarahalexaclothing@gmail.com